John is professional and genuinely cares about his work and customer satisfaction. I was impressed with his attitude and work ethic. We re-grouted my master bathroom to avoid or postpone redoing it. It looks brand new. Wish all of my home improvement and repairs could be done by him!!
John's view on customer service and his genuine attitude toward his work and doing the best job he can is a hard to find combination. We are extremely pleased with our master bathroom shower regrouting. He wore a mask and booties, explained everything and made us feel at ease. Wish all home repair/improvement professionals were like him.
I cannot say enough good things about hiring Sir Grout! John worked hard, making sure the job was done right AND to our satisfaction. I would recommend this company to family and friends.
During the first day we had some issues with the outcome but after expressing our concerns, John the owner, did what it took to make us happy. He is very dedicated to his business and keeping his customers happy. In the end, my wife and I were very pleased with the results and we would definitely recommend Sir Grout to anyone looking to have some grout work done throughout their home.
Well pleased! Would highly recommend them!!!!
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Wake, North Carolina
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