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An Excellent Stone Cleaning Service Gave This Shower in Raleigh, NC, a New Look

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April 24, 2024

Natural stone surfaces can be an excellent addition to any area of the home. However, it is important to keep in mind that the stone is susceptible to deterioration and can lose its appeal without proper care. In certain instances, it may be necessary to seek professional assistance to address long-term damage caused by daily wear and tear or harsh cleaning products. Our client from Raleigh, NC, contacted us because she was experiencing a similar issue in her new home.

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She and her family moved into a new house they recently purchased. It was a beautiful property and it was perfect for them, but she was not happy with the condition of the master shower. The natural stone surface deteriorated over the years and looked dull and unappealing. We had already restored two bathrooms in their previous home, so our loyal client knew our stone cleaning services in Raleigh, North Carolina, would be the solution. She called us and scheduled a free evaluation on a convenient date.

At Sir Grout, we firmly believe that a well-presented team and identifiable vehicles are essential in reinforcing the reliability of our services and contributing to a seamless, trustworthy customer experience. On the appointed date and time, we visited the customer's house dressed in sharp uniforms, ready to tackle a new challenge and provide the in-home consultation.

We quickly assessed the issues in her shower and noticed that the stone surface was in poor condition, with damaged caulking and grimy grout that wasn't adequately sealed. We explained that grout is porous, and when it's unsealed, it becomes susceptible to staining, discoloration, and decay. It's necessary to apply a special sealant to prevent further damage.

As we shared our observations, we suggested our stone cleaning and sealing service to fix the problems and revamp the surface. Our professional restoration process features top-of-the-line equipment and our exclusive products, which are the safest and most advanced on the market. We assured her we would address all the issues on the surface, enhance and shield the grout and the stone, and give the shower a makeover.

We offered a no-obligation quote, including a detailed description of all the steps involved in the restoration process. The owner was pleased with our reasonable quote and the solution we proposed, so she immediately scheduled a convenient date and time for us to return and complete the job.

We take pride in fulfilling our promises and providing a safe environment for all our customers. From the moment we set the free quote up until the completion of the project, we'll treat our client's home with extreme care and attention. As scheduled, we returned to restore the shower. After ensuring the area was protected, we set up our equipment, and began our multi-step process, keeping the homeowner informed and answering all her questions.

First, we deep-cleaned the area with a high-speed scrubber and our exclusive cleaner. This superior product, crafted with top-quality ingredients, is stone-safe and ensures thorough cleaning without leaving any residue or damaging the surface.

Next, we used a steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we regrouted the deficient areas on the floor with a resilient epoxy solution.

Unlike common mixtures, this product isn't porous and can withstand day-to-day wear. It's ideal for showers because it's waterproof and resistant to stains, mold, and mildew. we removed the damaged caulking and replaced it with epoxy as well, giving the surface a beautiful, renewed appearance.

For the following step, we sealed the grout lines with our flagship sealant, ColorSeal. Our high-quality product protects against dirt, water, stains, and other damage. It also reduces wear and tear, so maintenance becomes an effortless task for our clients.

ColorSeal is a revolutionary sealant that gives grout a uniform color and a completely revitalized appearance, greatly improving the surface. In addition, we offer a large variety of colors, which almost always ensures our clients can find the exact match for their tiles or they can choose a new one to change the style of their surfaces.

To finish the job, we buffed and sealed the stone with Stone Armor. The sealant adds a resilient shield that enhances the beauty of the stone, and with proper care, it can last for a long time.

After completing all the steps, we cleaned up and met with our client to show her the results. The owner loved the renewed appearance of the surface and was very happy that her new home was now perfect with a beautiful master shower.

She thanked us for our excellent performance and promised to recommend our services to family and friends experiencing similar hard surface-related issues. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we took some time to give our client a few recommendations and helpful tips for better maintenance. We suggested keeping a weekly cleaning routine using only pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We assured her that our product delivers exceptional results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We advise against using soap-based products or substances with acidic properties because they contain harsh chemicals that can damage the stone. Moreover, these products leave a sticky foam that can seep into the grout, causing discoloration, staining, and other issues.

Mold and mildew are dangerous, so it's important to take certain measures to help prevent their growth. Since these fungi thrive in dark and damp environments, we recommend keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth after using the shower.

Is your shower grimy and unappealing? Don't worry, Sir Grout Raleigh has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance effortless. Contact us today by calling (919) 578-5999 or by using our online scheduling option to schedule a free quote.
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