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A Homeowner in Apex, NC, Enjoys a Revamped Marble Shower Thanks to Our Stone Sealing Service

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March 28, 2024

Showers are one of the most frequently used areas of the home, so keeping them in good shape can be challenging. In certain instances, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help. Our client in Apex, NC, contacted us because she had a similar problem.

Marble Shower Before and After a Stone Sealing in Apex, NC
She cleaned her marble shower regularly, but the surface still looked grimy and unsightly despite her efforts. After trying other methods that didn't work, she decided to seek professional assistance. While she was searching, one of her friends highly recommended our stone sealing services in Apex, North Carolina, saying we had done an excellent job in his house earlier this month.

Following her friend's suggestion, she visited our user-friendly website and was happy to find all the information she needed. She read a few of our blogs and browsed our picture gallery, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues in her shower and noticed the surface was in poor condition. The stone was damaged because of the glass enclosure and the grout wasn't adequately sealed, which contributed to the staining, discoloration, and decay.

After discussing our assessment of the shower with the owner, we suggested the best solution to fix the problems and restore the surface. We recommended our stone cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would properly address the damage, color seal the grout to revamp its color, and hone and polish the stone to ensure the surface would look like new again.

We gave her a no-obligation quote detailing the work we would perform. She was pleased with the reasonable quote and immediately requested to schedule the job on a future date and time that was convenient for her.

On the appointed day and time, we returned to our client's house to restore the marble shower. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and started our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we used a vapor steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired the damaged grout and regrouted the deficient areas on the floor to ensure a beautiful, consistent appearance.

We continued the job by honing the stone using low-grit diamond pads. We slowly increased the level of grit until the scratches and the damage on the marble were completely removed. Then, we polished the surface to bring back its beauty. We continued grinding using high-end polishing powders to achieve this goal.

For the following step, we sealed the grout lines on the walls with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we explained to the client that our ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it to give a new look to their surfaces.

To finish the job, we sealed the stone with an impregnating sealant, adding an extra layer of protection that enhances the beauty of the surface and can last for a long time with proper care.

After cleaning up, we met with our client and showed her the results. The owner was amazed when she saw the renewed appearance of the surface and said the shower looked amazing. She thanked us for a job that exceeded her expectations and promised to recommend our services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's remarkable products and services.

Before leaving, we gave our client some recommendations and helpful tips for maintaining her restored shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers outstanding results, and because it's non-toxic, it won't harm anyone in her home, including pets.

We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that can damage the marble surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

Since mold and mildew are a potential threat in damp environments, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth.

Ready to have a beautiful shower as well? Sir Grout Raleigh has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (919) 578-5999 or by using our online scheduling option to schedule a free quote.
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